Privacy Policy

Who we are

Vantage Asset Intelligence ("Vantage", "we", "us") is an online-based business without a public walk-in office. Vantage is in the process of registering as a corporation in the State of Wyoming, United States; registration is not yet complete. Vantage is not licensed, registered or regulated by any authority. Contact: vantageinvestigation@gmail.com · +1 (701) 890-2740.

Information we collect

• Account details: name, email address, password (stored only as a secure hash), country and optional phone number.
• Case submissions: incident type, dates, amounts and currency, platforms involved and your description of events.
• Financial information you choose to provide, such as transaction hashes, public wallet addresses, networks, bank-transfer dates, amounts and recipient names.
• Uploaded documents such as screenshots, statements, receipts and correspondence.
• Billing records: proposals, invoices, payment records, public transaction hashes and bank references you provide.
• Communications through the client portal, email, telephone and the contact form, and security data such as IP address, browser type, sign-in times and audit records.

What we never collect

We never ask for wallet recovery phrases, private keys, wallet or banking passwords, one-time authentication codes or remote access to your device. If you send any of these by mistake, we will delete them where possible and recommend that you secure your accounts.

How we use information

To review, assess and investigate your case, prepare proposals and reports, communicate with you, communicate with financial institutions and professionals where you authorise us to, secure the service, prevent misuse and meet legal obligations. We do not sell personal information or use it for advertising.

Sharing

Information is shared with service providers who operate the service for us (website and database hosting, encrypted file storage, email delivery and antivirus scanning of uploads); with banks, exchanges, law enforcement or legal professionals only with your written authorisation; and with authorities where the law requires it.

Data security

Connections are encrypted (HTTPS). Uploaded documents are encrypted before storage and scanned for malware before they can be accessed; files identified as malicious are rejected and deleted. Staff access is role-based and requires two-factor authentication, repeated failed sign-ins are restricted and account actions are recorded in audit logs. No system can be guaranteed to be completely secure; if a data breach affects you, we will notify you as required by law.

Retention (proposed)

Retention periods are proposed and pending legal review; see our Data Protection Information. Deletion of records is currently carried out on request and on review, not automatically.

Your rights

Depending on where you live, you may have rights to access, correct, download or delete your information, or to object to certain processing. Email vantageinvestigation@gmail.com from the address on your account; we will verify your identity and aim to respond within 30 days. Some records may need to be kept where the law requires it or for an open case or dispute; we will tell you if so.

International clients

Our service providers may process data in the United States and other countries. Safeguards for transfers from the EU, UK and other regions (such as Standard Contractual Clauses) are being reviewed with legal counsel and will be described here once confirmed.

Analytics

See our Cookie Policy for information about analytics on this website.

Children

Our services are not intended for anyone under 18.